Betting should be a form of entertainment, not a burden. GB991 wants you to play in a healthy way, know your limits, and seek help when you need it. This page brings together all our protective tools and guidelines in one place.
GB991 believes a happy, healthy player is our best member.
At GB991, we follow a set of core principles to build a culture of responsible play — principles that apply to every member.
Betting is a form of entertainment, not a source of income. Before you play on GB991, remind yourself — it's a game, not an investment. Enjoy it, free from the fear of losing.
Decide how much you're willing to spend daily or weekly before you start. Use GB991's deposit limit feature to make sure you never exceed your budget.
Long uninterrupted betting sessions are not a healthy habit. GB991 offers a session time limit feature that automatically prompts you to take a break after a set period.
Chasing losses by placing larger bets to recover what you've lost is a dangerous habit. GB991 advises: when you lose, step away, clear your head, and then decide what to do next.
Betting should never come at the cost of family time or relationships. Family always comes before gambling. Responsible gaming means putting your loved ones first.
If you're struggling, reach out to GB991 Support right away. Our team will assist you with complete confidentiality. Asking for help is a sign of strength, not weakness.
Responsible gaming at GB991 is more than a policy — it's our core commitment to every member. We know that when online betting gets out of control, it can have a serious impact on a person's life. That's why GB991 has been committed from the start to building a safe, transparent, and responsible betting environment.
Online betting is growing in popularity across Bangladesh — but so are the risks that come with it. What starts as entertainment can, for some, develop into dependency. GB991 wants to prevent that. That's why we actively educate our members, provide practical tools, and offer support whenever it's needed.
Responsible gaming means knowing when to play, when to stop, how much to spend, and when to ask for help. Keep these four things in mind and your betting experience on GB991 will always be a positive one.
Most people bet responsibly and it causes them no harm. However, in some cases betting can become a problem. Watch out for these warning signs:
If you notice even one of these signs in yourself, don't wait — reach out to GB991 support right away. We're here for you.
A few simple habits — before and while playing on GB991 — can keep you in control at all times. Follow these tips to make sure betting stays enjoyable:
GB991's responsible gaming tools are completely free and confidential. You can activate them at any time from your account settings.
If someone you know seems to be struggling with excessive betting, the best way to help is to approach them with empathy rather than anger. Don't blame them — help them see that seeking support is nothing to be ashamed of, and encourage them to get in touch with the GB991 support team.
GB991 does not provide services to anyone under 18. Age verification is mandatory at registration.
GB991 offers several practical tools to help you maintain responsible play — all within your own control.
Set a maximum deposit limit on a daily, weekly, or monthly basis. Lowering your limit takes effect immediately, while increasing it requires a 24-hour waiting period.
Set a limit on the total amount you can wager over a given period. This helps protect you from placing impulsive bets in the heat of the moment.
Set a maximum playtime per session. Once the time is up, the system will automatically notify you and prompt you to take a break.
If you need a short break from betting, set a cooling-off period ranging from 24 hours to 6 weeks. During this time, betting on your account will be temporarily disabled.
For a longer break from betting, you can apply for self-exclusion from 6 months up to 5 years. Your account will be completely locked for the entire duration.
View your complete betting history, win/loss statistics, and detailed spending reports at any time.
Activate GB991's responsible gaming tools in just a few simple steps:
Log in to your personal GB991 account and click the profile icon in the top right corner.
From the dropdown menu, select "Account Settings" or the "Responsible Gaming" option.
Choose what you need — deposit limits, session time, cooling-off, or self-exclusion.
Set the amount and duration, then click the "Save" button. Changes will take effect immediately.
If you run into any issues or are unable to make changes on your own, contact our support team right away.
If you answer "Yes" to any of the questions below, you may need support:
If you answered "yes" to even one of these questions, take action today support@gb991.appContact us. We'll help you with full confidentiality.
Here are answers to the most frequently asked questions from our members about responsible gaming.