By registering or using the GB991 platform, you confirm that you have fully read and agreed to these terms and conditions. If any part is unclear, please contact our support team before completing your registration.
General Terms
GB991 (gb991.app) is an online Sports Betting platform built for users in Bangladesh. These Terms & Conditions constitute a legally binding agreement between GB991 and its members.
GB991 reserves the right to amend these Terms & Conditions at any time. Changes will be published on the website and members will be notified by email. Continued use of the platform after any changes constitutes acceptance of the updated terms.
These Terms & Conditions are written in Bengali; however, the governing legal document is in English. In the event of any dispute, the English version shall prevail. All gb991 services are intended exclusively for adults residing in Bangladesh.
You must be at least 18 years old to register and place bets on GB991. Accounts found to belong to minors will be closed immediately, and all deposited funds will be forfeited.
Account Registration & Management
To open an account with GB991, you must provide accurate and complete information. Registering with false details will result in account closure, and any winnings or bonuses will be voided.
Registration Requirements:
- You must be at least 18 years of age.
- A valid mobile number and email address are required.
- Each person may only register one account — multiple accounts using the same device, IP address, or identity are strictly prohibited.
- The name, date of birth, and mobile number provided during registration must be accurate and genuine.
- Keeping your account password confidential is solely your responsibility.
KYC Verification:
GB991 may request identity verification (KYC) documents at any time. Generally, any one of the following documents is accepted:
- National ID Card (NID)
- Passport
- Birth Registration Certificate (for proof of age 18+)
Gb991 reserves the right to withhold withdrawals until verification is complete. The verification process is typically completed within 24 hours.
Payment Policy — Deposits & Withdrawals
All financial transactions on gb991 are processed through secure, encrypted channels. We only accept legitimate payment methods and strictly reject funds from illegal sources.
| Payment Methods | Deposit Limits | Withdrawal Limits | Processing Time |
|---|---|---|---|
| BKash | ৳200 – ৳50,000 | ৳500 – ৳30,000 | 5–10 minutes |
| Nagad | ৳200 – ৳50,000 | ৳500 – ৳30,000 | 5–10 minutes |
| Rocket | ৳200 – ৳40,000 | ৳500 – ৳25,000 | 5–15 minutes |
| Bank Transfer | ৳5,000 – ৳2,00,000 | ৳5,000 – ৳1,00,000 | 1–3 business days |
Important Deposit Rules:
- The payment method used for deposits must match the method used for withdrawals.
- Deposits from a third party's mobile number or bank account are not accepted.
- Your balance is usually updated instantly after a deposit. If there is a delay, please contact support.
Important Withdrawal Rules:
- KYC verification must be completed before submitting a withdrawal request.
- If you have an active bonus, wagering must be completed before making a withdrawal.
- Daily maximum withdrawal limits are determined by payment method. VIP members enjoy higher limits.
- Withdrawals may be temporarily placed on hold if suspicious activity is detected.
Bonus & Promotion Terms
Gb991 offers a variety of bonuses and promotions. Each bonus comes with its own terms, which must be read before acceptance. By claiming a bonus, you agree to be bound by its applicable terms.
General Bonus Terms:
- Wagering Requirement: Most bonuses require a specified wagering multiplier on the bonus amount (typically 8x–15x) before any withdrawal can be made.
- Bonus Validity: Every bonus has a set expiry date. Any unused bonus will be forfeited once the validity period ends.
- One bonus at a time: Multiple bonuses cannot be active at the same time unless explicitly permitted.
- Bonus Abuse: Any attempt to abuse bonuses or manipulate the system will result in account termination.
- Welcome Bonus: The welcome bonus is available to new members one time only.
Always check the wagering requirements and validity period before claiming a bonus. gb991's Promotions page Full terms and conditions are available for each offer.
Betting Rules
Before placing a bet on GB991, it's important to understand the following rules. These Terms & Conditions apply to all types of betting — Sports Betting, live betting, and beyond.
- Bet Confirmation: Once a bet is confirmed, it cannot be changed or cancelled unless GB991 initiates the action.
- Odds Changes: The odds displayed at the time a bet is placed are final. Any subsequent changes to the odds will not apply to previously placed bets.
- Abandoned Match: If a match is abandoned, postponed, or cancelled, bets will be settled in accordance with the applicable rules — typically, the stake is refunded.
- Technical Issues: GB991 is not liable for any bets lost due to internet disconnection or device issues.
- Maximum Win Limit: The maximum amount you can win from a single bet is determined by the game type and your membership level. VIP members enjoy higher limits.
- Incorrect Odds: If incorrect odds are displayed due to a technical error, gb991 reserves the right to void the affected bets.
Prohibited Activities
The following activities are strictly prohibited on the GB991 platform to ensure fairness and security. Any violation of these Terms & Conditions will result in permanent account closure.
- Creating multiple accounts or using another person's account.
- Deliberately placing bets to exploit the bonus system (bonus abuse).
- Match fixing or betting using insider information.
- Using automated software, bots, or scripts to place bets.
- Using funds from illegal sources on the platform (money laundering).
- Unauthorized access to other members' accounts or any attempt to hack them.
- Registering under a false identity or submitting fraudulent documents during KYC verification.
- Intentionally exploiting errors in the platform's odds system.
If fraud or prohibited activity is detected, GB991 reserves the right to suspend the account, forfeit the balance, and take legal action where necessary.
Account Closure & Suspension
Members who wish to close their account should contact our support team. All pending withdrawals will be processed before the account is closed, and any active bonuses will be forfeited.
GB991 may suspend or close an account for any of the following reasons:
- Any violation of these Terms & Conditions.
- Incomplete or false KYC information.
- Account inactive for an extended period (12 months).
- By order of a court or regulatory authority.
- At the member's own request (self-exclusion).
Limitation of Liability
Gb991 strives to maintain uninterrupted service at all times; however, gb991 will not be held liable in the following situations:
- Bets lost or damages incurred due to internet disconnection or issues with the member's device.
- Delays or failures caused by third-party payment services (bKash, Nagad, etc.).
- A member's account password or personal details being accessed by a third party.
- Service disruptions due to unexpected technical errors or scheduled server maintenance.
- Financial losses arising from betting decisions.
Responsible Gaming Policy
GB991 believes betting is a form of entertainment — not a source of income. We encourage all members to bet responsibly.
The following responsible gaming tools are available free of charge on GB991:
- Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
- Betting Limits: Set a maximum betting amount for a given time period.
- Cooling-Off Period: Temporarily suspend your account for 24 hours, 7 days, or 30 days.
- Permanent Self-Exclusion: You may permanently leave the platform at any time.
- Reality Check: Set notifications to remind you how long you've been betting.
For more information on responsible gaming, visit our Responsible Gaming Page View.
Changes to Terms
GB991 reserves the right to update these Terms & Conditions at any time. Any changes will be published on this page with a revised date. For significant updates, registered members will be notified in advance via email.
If you do not agree to the updated terms, you may contact support to close your account. Continued use of the platform after any changes takes effect will be considered acceptance of the new terms.
Contact & Complaints
If you have any questions or complaints regarding these Terms & Conditions, please get in touch with us. GB991's customer support team is available 24/7 to assist you.
- Email: support@gb991.app
- Live Chat: Click the chat icon at the bottom right of the website.
- FAQ: For answers to common questions, visit our FAQ Page View.
An initial response is generally provided within 48 hours of submitting a complaint. Complex cases may take up to 7 business days to resolve.